Refund policy

Meadow of Me is NOT responsible for delays with US postal service or UPS shipping. Lost, damaged, or marked delivered items. We do ALWAYS carry up to $100 worth of insurance on ANY package sent, so if you receive a damaged package or have a lost package, file a claim with the carrier by googling UPS Claims Support or USPS Claims Support. We are not responsible for any delays caused by our mail carriers and will not refund shipping charges if USPS or UPS does not meet their guaranteed shipping times. Please contact them directly if your items are not delivered on time. Once we drop an item off at USPS, it is out of our control completely. We have no affiliation with USPS and cannot control shipping times or delivery. Please contact USPS for ANY issues. 
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

RETURNS ARE FOR STORE CREDIT ONLY. CUSTOMER IS RESPONSIBLE FOR RETURN SHIPPING. 

To start a return, you can contact us at meadowofme@gmail.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will NOT be accepted.

Items must not contain an excessive amount of human or animal hair and must not contain any smoke smell. Items that do not meet these requirements will be subject to denial.

You can always contact us for any return question at meadowofme@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
Please allow 5-10 business days once your return reaches us. You will then receive an email confirmation with an e-credit gift card once your return is complete.

*YOU HAVE 30 DAYS FROM ISSUE DATE OF YOUR STORE CREDIT TO USE IT! IT WILL EXPIRE IF IT NOT USED WITHIN THAT TIMEFRAME.